Contactez-nous
Last updated: October 10, 2026
We are at your disposal for any questions regarding your order, a product, or our policies.
Contact Information
bonvexa
7 Rue Joseph Jacquard
33510 Andernos-les-Bains
France
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E-mail : info@bonvexa.my
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Phone : +33 5 64 51 01 51
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Hours : Monday–Friday, 9:00 AM–6:00 PM (Paris time, CET/CEST)
We strive to respond to all inquiries within 1 to 2 business days.
Subject of your request
For faster processing, we invite you to specify the subject of your request:
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Order tracking or delivery issue
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Return or withdrawal request
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Product question
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Exercise of your GDPR rights (access, rectification, erasure, etc.)
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Complaint
For any request regarding an order, please include your order number and the e-mail address used during purchase.